No Capes Required: Single Endpoint View and Screen Sharing Helps You Save the Day as a Help Desk Hero
In this lab, you will learn how Tanium can help you boost your efficiency troubleshooting and improve your end-user productivity with faster time resolution. This lab will cover the in-and-outs of Single Endpoint View (file browser, screen sharing with ScreenMeet, Direct Connect, Deploy actions, endpoint details, installed applications). You will also learn how to take the solution from fixing one issue on an endpoint and deploy the fix it for all affected endpoints, proactively helping you address potential help tickets! This lab is designed for a help desk audience. Pre-Req(s): None
Location Name
Poppy - 4th Floor
Additional details:
Session Tag
Tanium Platform
Session Type
In-Person, Lab
Modules
,
Difficulty
Beginner/Intermediate
Focus
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Industry
Construction, Education, Entertainment, Financial Services, Government - Federal, Government - Local, Healthcare & Life Sciences, Holding Companies & Conglomerates, Insurance, Law Firms & Legal Services, Media & Internet, Media & Telecommunications, Non-Profit & Charitable Organizations, Professional & Business Services, Real Estate, Retail & Hospitality, Software & Technology, Other, Agriculture, Mining & Raw Materials, Energy, Utilities & Waste, Facilities, Lodging & Resorts, Clinics, Manufacturing, Construction & Wholesale, Trade, Transportation Service, Hospitals & Physicians