In 1996, Tom discovered that he had developed an overwhelming desire to learn about information technology, and after a few years he was even more surprised to see that he was pretty good at figuring it all out. Since then, his journey has covered over 25 years of learning, starting from the humble beginnings of building his first PC, to play on LANs with friends. To growing into an implementation architect and consultant working with multiple Fortune 100 companies to show the value of ITIL, specifically IT Operations Management and IT Service Management. Currently he is applying his years of consulting and subject expertise to work as a Product Manager to define the future capabilities and vision for the Tanium platform.