Rheem, alongside experts from Ernst & Young (EY) and Tanium, shared their experiences at Converge 2023 in architecting and implementing a global patch management framework. The team is returning to highlight key learnings and best practices from establishing a global Center of Excellence driving organization-wide adoption and expanding process automation initiatives. Hear how Rheem successfully executed that vision and automated numerous patching processes across the enterprise, including incorporating new use cases identified as they engaged additional business units, enhancing operational efficiencies and empowering teams. The team will also discuss how it has integrated Tanium Asset data into the ServiceNow CMDB, improving insights into cyber hygiene for better decision-making. Additionally, Rheem will share how they used Tanium Deploy to transition to Microsoft’s E5 license in under a month, leveraging Tanium APIs and EY’s dashboarding. The team will also touch upon how they are identifying use cases for utilizing Copilot for Security, aimed at enhancing reporting and optimizing security processes as part of their forward-looking roadmap for Tanium.

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