Jon Wu is a Senior Manager for Device Management & Endpoint Security at a large global non‑profit foundation, bringing more than 20 years of experience in information technology. In his role, he leads initiatives that strengthen technology capabilities, enhance staff productivity, and promote continuous improvement across the organization.

Jon has contributed to key initiatives including global connectivity improvements, staff experience insights through organizational personas, IT impact and productivity measurement, total cost of service of IT, vulnerability management, endpoint security, and service management modernization. He has partnered with hundreds of staff and cross-functional teams at his organization to identify challenges and deliver scalable, user-centered technology solutions.

Before joining the non-profit sector, Jon held senior engineering and leadership roles in the financial services industry, specializing in banking systems and technology innovation. He holds a Bachelor of Science in Information Technology and a Master of Science in Information Management.