Unified IT Operations: Maximizing Value with Tanium and ServiceNow

Join this hands-on technical lab to explore how integrating Tanium with ServiceNow empowers IT operations teams to reduce organizational risk and enforce robust change management practices. Participants will learn how to:

  • Unify endpoint visibility and control with real-time data from Tanium
  • Automate patch management workflows through ServiceNow’s ITSM capabilities
  • Ensure compliance and governance by embedding change management into patch management processes
  • Reduce mean time to resolution (MTTR) with integrated insights and actions
  • Improve operational efficiency by eliminating silos between security, IT operations, and service management

This lab is ideal for IT operations professionals, service managers, and security teams looking to break down barriers between tools and teams. Walk away with practical knowledge and experience the integration in your own Tanium and ServiceNow environments. We will perform an automated monthly patching cycle orchestrated through ServiceNow.

Pre-Req(s):
IT Operations knowledge (ITAM, ITOM,ITSM), Holds one or more Tanium Certifications (TCA or TCPEM, TCPRS), Some exposure to ServiceNow or strong desire to learn

Additional details:

Session Tag
Endpoint Management, Risk & Compliance, Tanium Core
Session Type
Virtual, Self-Service Lab
Modules
Asset, Comply, Deploy, Patch
Difficulty
Intermediate