Jones Lang LaSalle: Reducing Manual Interaction for Server Patching by 80% Using Cloud Tags and Maintenance Windows

JLL transformed a manual, error-prone patching process into a scalable, automated workflow using Tanium and cloud-native instance tags. By tagging servers at build time with maintenance window values, they eliminated static group assignments and enabled dynamic targeting across global infrastructure. The solution was implemented in one week and immediately reduced manual effort, improved patching consistency, and streamlined compliance tracking. In this session, you’ll learn how JLL designed a scalable tagging schema, aligned teams around patching requirements, and built a repeatable model for automation you can apply in your own environment.

Additional details:

Session Tag
Endpoint Management
Session Type
In-Person, Breakout