Part 1:

In this first session, McDonald’s will explore its global initiative to standardize restaurant technology operations through comprehensive endpoint management. Spanning 43,000 restaurants and over 1 million endpoints, McDonald’s transformational journey addresses rising operational complexity and security demands by unifying and streamlining its digital infrastructure at scale.

Attendees will learn how this effort enabled McDonald’s to:

Standardize technology across global markets Accelerate decision-making and reduce operational risk.

Improve restaurant uptime and service quality through proactive issue resolution.

This session is continued in Part 2: The Autonomous State of the Restaurant.

In Part 2, McDonald’s will share its forward-looking vision for the autonomous state of the restaurant, where service partners are empowered to take on more responsibility, resolve issues faster, and ultimately keep the environment secure—all without increasing operational spend. This approach is made possible through enhanced visibility, automation, and integrations with platforms like ServiceNow, where Tanium is now redefining restaurant service management.

Additional details: