Lou Fiorello is Group Vice President and General Manager, Risk & Security at ServiceNow, where he leads the company's Security and Risk portfolio, a product line worth roughly a billion dollars. His portfolio spans security incident management, vulnerability and exposure management, integrated risk management, third-party risk management, and business continuity and operational resilience. Lou brings 15 years in the security industry and more than 20 years in technology, including leading email security and detection and response product initiatives at Symantec. He holds a bachelor's degree in engineering from the University of Virginia and an MBA from Columbia University.