Powering ServiceNow AI Workflows with Real-Time Endpoint Intelligence
In this 90-minute hands-on lab, you’ll connect Tanium Cloud to the ServiceNow AI Platform and power its AI workflows with real-time endpoint intelligence — wiring up the Service Graph Connector for Tanium to sync the CMDB, layering in the Tanium AI Agent for ServiceNow so Now Assist can reason on live endpoint truth, and using Tanium Autonomous IT to execute deterministic actions back on the endpoint. You’ll see how that real-time signal cuts MTTR by replacing stale CMDB snapshots with live state inside ITSM tickets, how Tanium gives Now Assist the reliable data and policy-driven guardrails that keep AI recommendations accurate, safe, and auditable, and how a single closed-loop pattern carries one incident from detection through remediation across IT and Security. By the end of the session, you’ll have experienced Tanium’s standardized integration pattern that unifies visibility, decisioning, and execution across ServiceNow — scaling intelligent automation instead of tool sprawl.
Pre-Req(s): Administrative knowledge of Tanium (Tanium Cloud console, modules, and actions), Administrative knowledge of ServiceNow (ITSM, CMDB, and the AI Platform / Now Assist)