In this 90-minute hands-on lab, you’ll use Tanium Engage together with Tanium Performance to catch endpoint health issues in real time and resolve them before they reach support - effectively becoming the Tier-0 self-service support pattern that reduces ticket volume for the help desk. You’ll watch Performance stream live CPU, memory, disk, and application-crash telemetry into Engage, layer in sentiment-survey results to build a DEX score that ties endpoint health to actual user experience and operational risk, and author attribute-based remediation tasks that target Tanium computer groups using live device data. You’ll then deliver those remediations through the End-User Notifications self-service interface so users can clear cache, restart a service, or run a one-click fix from their own machine — closing performance issues without re-imaging or Tier-1 escalations.

Pre-Req(s): Windows endpoint fundamentals, Working knowledge of Tanium and the Tanium console

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