Tammy Leonetti is Head of Customer Experience at Tanium, leading teams that span Operations & Analytics, Self-Service and Digital Experience, the Titans customer community and direct-to-customer programming. Tammy joined Tanium to help build the Customer Engagement organization and bring greater commercial accountability to the function, and was later promoted into the current role. That work now centers on building scalable customer experiences without sacrificing quality, including AI-powered capabilities that expand what Tanium can deliver through self-service and customer education. Tammy brings more than 25 years of leadership across enterprise sales, customer engagement and customer experience in cybersecurity, enterprise software, fintech, analytics and financial services. At PayPal, Tammy helped move the company into physical retail and later built and led commercial teams for some of its most strategic customer relationships, including the first team to surpass $1B in payment volume.